Valoré Aesthetics Terms and Conditions

Effective Date: 24.05.25

Please read our Terms and Conditions carefully before booking or receiving any treatments. By booking an appointment, you agree to the terms outlined below.

Appointments & Consultations

  • All new clients must attend a consultation prior to treatment.

  • Please arrive on time to your appointment. Late arrivals may result in a shorten or rescheduled appointments.

Consultation Fee & Refund:

  • A consultation fee of £30 is required at the time of your consultation booking.

  • The consultation fee will be deducted from the final payment if you book a treatment with Valoré aesthetics.

  • If you cancel the consultation with at least 48 hours’ notice, you will receive a refund of the consultation fee.

  • The consultation fee is non-refundable for cancellations made with less than 48 hours’ notice.

  • The consultation fee is non-refundable in the event of no shows.

Treatment Deposit & Refunds

  • If you book a treatment with Valore aesthetics a 50% deposit of the total treatment cost is required to secure your booking.

  • If you cancel with at least 48 hours’ notice, you will receive a refund of your 50% treatment deposit.

  • Cancellations made less than 48 hours before your appointment will result in the loss of your deposit including the consultation fee.

Cancellations & Rescheduling

  • We require a minimum of 48 hours’ notice to cancel or reschedule an appointment.

  • No-shows will not be eligible for any refunds.

Medical Information

  • It is your responsibility to inform us of any medical conditions, allergies, medications, or previous cosmetic procedures that may affect your treatment.

  • Failure to disclose relevant health information may affect your results and may result in the cancellation of treatment.

Treatment Suitability

  • We reserve the right to refuse treatment if we believe it is not in the client’s best interest or for medical/ethical reasons.

  • Individual results may vary, and no specific outcome can be guaranteed.

Payment

  • Payment is due in full at the time of treatment unless otherwise agreed.

  • We accept payment by, Cash, Credit/Debit Card, Bank Transfer and Clear pay.

Refund Policy

  • Treatments are non-refundable once provided.

  • Terms & Conditions for Consultation Fee, refer to: Consultation Fee & Refunds

  • Terms and conditions for Treatment Refunds, refer to: Treatment Deposits & Refunds

Children & Pets

  • For safety reasons, children and pets are not permitted in treatment rooms.

  • Please arrange childcare prior to your appointment.

Liability

  • While all treatments are performed by qualified professionals, Valoré Aesthetics is not liable for any loss or damage caused by client failure to follow post-treatment instructions.

  • We are fully insured and adhere to industry best practices.

Post Procedure complications

  • If you experience an adverse reaction, please contact us immediately. We will assess and advise based on clinical judgment.

Complaints

  • If you are dissatisfied with your treatment or service, please contact us within 7 days. We aim to resolve all concerns promptly and professionally.

Privacy Policy

  • All client information is confidential and stored securely in accordance with GDPR/Data Protection laws.

  • We will not share your data with third parties without your consent.

By booking with us you understand the terms and conditions